You can return any product that’s unworn and with the original packaging. Returns must be processed within 30 days from the delivery date, as shown on your tracking information.

Once we receive your item, our quality control department will examine it to confirm it hasn’t been worn or used, which can take up to 3 business days. Then we will send the new product to you, or process a refund or store credit—whatever works best for you.

This policy does not apply to worn items or factory seconds products.

Not very long. With every monthly batch, we produce a small reserve of items to facilitate size and style exchanges. Keep in mind since our products are made to order, the exact same product you ordered initially may not be available. We will do our best to get you the same or similar item. The exchange will be issued three business days after we confirm the returned product is unworn.

The refund will be issued three business days after we confirm the product is unworn. Keep in mind that every credit card company takes different times to process refunds. In general, you can expect the refund to appear in your account from two to five business days after we issue it to the credit card.

If you don’t see the refund within this period, something may have happened during the process. Please contact Customer Happiness right away, and we will investigate the issue for you.

Refunds made to PayPal appear immediately.

We will send you a gift card for 100% of your origina purchase. This store credit is sent as a gift card to your email and does not expire.

All returns are free within the contiguous United States. We will send you a return pre-paid label to your email; all you have to do is schedule a pickup or take the package to a UPS store.