If you know your Brannock device size (the measurement tool you see in shoe stores), order that size. If you don’t know this size, but have dress shoes from other brands such as Cole Haan, Johnston and Murphy or Allen Edmonds, use that size. Or, you can click on the “Find your size” link on the product page. If you need a personalized recommendation, please contact Customer Service.

It takes more than 150 manual steps to handcraft our products, and each one is completed by an experienced artisan. They either execute the step by hand (as in the cutting of leather and application of the soles) or with the help of a hand-operated machine. The entire process requires 6 to 8 weeks to complete. We don't take shortcuts. We do things the traditional way which is the only way to guarantee the longevity of our products. We believe the human touch is essential and invaluable.

All of our shoes are designed in-house by our Head of Product Design, who applies years of experience in the footwear industry to create timeless styles that will look and feel fantastic for years to come. Once the sketch is ready, patterns are created and prototypes are made. It takes a lot of testing and refinement, sometimes years, before a product is ready to be introduced to our customers.

Our full-grain calfskin leathers and water-repellent suede are sourced from a Gold-rated family owned and operated tannery in Arzignano, Italy. They are amongst the most well-respected tanneries in the world, and have earned a global reputation for the quality of their leathers, and their sustainable practices. Other components for our shoes are sourced from providers in Spain, Italy, Japan and Uruguay.

We use different types of soles, depending on the formality and style of the loafer: Full-Grain Leather soles are made with bovine leather bends that have been veg-tanned to allow the leather fibers to slowly compress, resulting in a robust and malleable cellular structure. These are the most elegant soles, and a mark of sophistication. Vulcanized Rubber soles blend natural and recycled rubber to improve resilience, strength, flexibility, traction and water resistance. EVA + TPU soles are lightweight and durable with superior shock absorption, even pressure distribution, reliable traction, temperature stability and eco-conscious sustainability.

We are happy to offer a one-year warranty against any manufacturing or design defects. Damage from use is not covered under the warranty. We are always available to help you find a solution to such issues if we can. Please contact our Customer Service team for assistance.